shipping information.

CURRENT TURNAROUND TIME:

Please note that our current turnaround time for all handmade orders is up to 3 weeks.  This is from the time you have placed your order to the time it is dispatched from shipping. As all of our branded items (pj & riley) are made by hand, we have very limited pre-made stock and as such, all items are made-to-order. With that in mind, pj & riley will endeavour to process your order as quickly as possible and this time frame is a guide to our current maximum turnaround time. We appreciate your patience as we lovingly make and pack your order.  

All pre-made stock including items we source from other brands, will generally be dispatched within 24-48 hours. We promise to always try to get your order to you as quick as possible!

If you are URGENTLY needing your order, ensure you are selecting the EXPRESS shipping option at checkout and please get in touch with us so that we can work with you to ensure your order reaches you in time. 

SHIPPING INFORMATION:

At pj & riley we offer the following shipping for all parcels no matter what weight or size.

FOR ALL ORDERS UP TO $100

FLAT RATE SHIPPING OF $8.50 AUSTRALIA WIDE (REGULAR POST)
$12.50 EXPRESS POSTAGE AUSTRALIA WIDE 

FOR ALL ORDERS OF $100 AND OVER

For all orders of $100 or more pj & riley are happy to provide FREE STANDARD POSTAGE Australia wide. 

Please be aware that once your order has been shipped, pj & riley have no control over postage timeframes. If you are needing your order urgently, we recommend selecting the express shipping option. 

pj & riley